About Am Shiny
Am Shiny sells latex clothing and accessories, including made-to-measure products, through https://www.amshiny.com.
Business address: Shuanghe Yuan, Bashi, Xibei Town, Xishan District, Wuxi, Jiangsu 214000, China.
For questions about your personal information, contact info@amshiny.com.
Information We Process
When you create an account, place an order or contact us, we process the information you provide. This may include your name, email address, telephone number, billing and delivery addresses, account information, order details and correspondence.
For custom products, this may include your measurements, sizing information, colour choices and other requested specifications. If you choose to send reference images or fitting photographs, we process them as part of your order enquiry or customer support correspondence.
Our website and service providers may also process technical information, such as your IP address, browser information, session data and cookies, to operate the website and support account, shopping cart and checkout functions.
Our website keeps email delivery logs to help investigate delivery problems. These logs may include recipient addresses, subjects, message content and delivery results.
How We Use Information
We use information relevant to your request to handle enquiries, manage accounts, process orders and payments, prepare custom products, arrange delivery, provide customer support and handle returns, cancellations or product issues. We also process records needed to meet applicable legal obligations and address disputes or claims.
Where applicable data protection law requires a legal basis, the relevant basis depends on the purpose. It may be steps taken at your request before entering a contract, performance of a contract, a legal obligation, legitimate interests in operating the store and answering enquiries, or consent where required. Where we rely on consent, you may withdraw it without affecting processing that was lawful before withdrawal.
Service Providers and Disclosure
We use Alibaba Cloud for website hosting and Tencent's business email service to communicate with customers. Relevant service providers process information needed to perform those functions.
Where payment and delivery services are used for your order, the relevant providers process the information needed to handle the payment or shipment. The provider and information involved depend on the payment and delivery options used.
If PayPal is offered at checkout and you choose it, PayPal processes relevant payment and transaction information under its Privacy Statement.
We may also disclose information where required by applicable law or in connection with a legal claim.
Reviews
If you submit a product review, your review text, rating and displayed reviewer name may be visible to other visitors. Avoid including private contact details or measurements in a public review.
The website uses Gravatar, operated by Automattic, for avatar display. When avatar features are used, a hash derived from a user's email address may be provided to Gravatar. Loading an avatar image also sends technical request information, such as an IP address, to that service. An avatar associated with a published review may be visible publicly. See Automattic's Privacy Policy.
Cookies
The website uses cookies and similar technologies for functions such as login sessions, shopping carts and checkout. Cookie behaviour and duration depend on the function and services used.
You can manage or delete cookies through your browser settings. Restricting cookies needed for an account, cart or checkout may affect those functions. When additional optional cookies are used, information about their purposes and any required choices is provided with those services.
When you choose a language, we remember that functional preference in your browser. The language cookie lasts up to 180 days; browser local storage remains until you clear it. These settings are not used for advertising or analytics.
Retaining Information
We retain information according to its purpose and applicable obligations. Relevant factors include fulfilling and supporting orders, maintaining customer accounts, handling complaints or legal claims, and meeting accounting or other recordkeeping requirements.
Measurements and reference materials are used for custom-order enquiries, production and related support. You may contact us about correction or deletion of these materials. Information that must be retained for an applicable legal obligation or claim may be kept for that purpose.
Website email logs are configured for automatic deletion after 14 days. Order records, custom-order information and business-email correspondence are retained according to the purposes and requirements described above.
International Processing
Our business is based in China. Depending on the providers used, your information may be processed in China or other countries, including outside your country of residence. For information about where your information is processed, contact info@amshiny.com.
Your Choices and Rights
Contact info@amshiny.com with a request or question about your personal information. Depending on applicable law, you may have rights to access, correct or delete information, restrict or object to processing, receive a portable copy of certain information, or withdraw consent where processing relies on consent.
We may need to verify your identity before responding. Some requests may be limited by applicable legal obligations, such as retaining required transaction records. We will handle requests according to applicable law. Where available, you may also raise a concern with your local data protection authority.
Changes to This Policy
We may update this policy as the store's services or information practices change. Updates will be posted on this page.